Contact information

Contact AlwaysFestive

We’re here to help make your holiday shopping smooth, fun, and stress-free — all year long. Whether you have a question about an order, need help finding the perfect seasonal item, or just want to say hello, our team is ready to assist. Reach out anytime and we’ll get back to you as quickly as possible.


Customer Support

Our support team is available Monday–Friday and checks messages throughout the day (and even occasionally on weekends — we love what we do).

Email: support@alwaysfestive.shop


Mailing Address

AlwaysFestive
6604 Richmond Road, Suite 10
Williamsburg, VA 23188
United States


Order Questions & Tracking

If you’re contacting us about an existing order, please include your order number so we can help you faster.


Feedback & Suggestions

We’re always adding new seasonal products and improving our shop. If you have ideas, suggestions, or holiday items you’d love to see in future collections, we’d love to hear from you.

Thank you for supporting a small business — and for keeping the holiday spirit alive every day of the year.