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Terms of service
Last updated: November 24, 2025
OVERVIEW
Welcome to AlwaysFestive! The terms “we”, “us”, and “our” refer to AlwaysFestive. AlwaysFestive operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). AlwaysFestive is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) govern your use of the Services and incorporate any additional policies referenced herein. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have authorized any minor dependents to use the Services on devices you own or manage.
To access or use the Services, you may be required to provide information such as your email, billing details, and shipping address. You represent that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and all activities that occur under your account. You may not transfer or sell your account to any third party.
SECTION 2 - OUR PRODUCTS
We strive to accurately represent all products and services in our store. However, colors and appearance may vary depending on your device settings. We do not guarantee that items will appear exactly as depicted.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities by customer, region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order. Orders are not accepted until payment is processed and we confirm acceptance.
Cancellations may not be possible after an order is accepted. If we cancel or modify an order, we will attempt to notify you using the email or phone number provided at checkout.
Returns and exchanges are governed solely by our Refund Policy.
You represent that purchases are for personal use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices are subject to change without notice. The price applicable to your order will be the price at checkout. Prices do not include taxes, shipping, duties, or other fees unless explicitly stated.
You agree to provide accurate billing and payment information, including updated credit card details and contact information.
By completing a purchase, you represent that:
- the payment information is valid and authorized;
- you are authorized to use the payment method;
- all charges will be honored by your financial institution;
- you will pay applicable charges including shipping and taxes.
SECTION 5 - SHIPPING AND DELIVERY
All shipping times are estimates and not guarantees. We are not responsible for delays caused by carriers, customs, weather, or other forces outside our control. Title and risk pass to you once the carrier receives the order.
SECTION 6 - INTELLECTUAL PROPERTY
All content available through the Services, including text, images, graphics, trademarks, videos, designs, and layouts, is owned by AlwaysFestive or its licensors and protected by intellectual property laws.
You may use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, or exploit any content without our express written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools which we do not monitor or control. You agree that such tools are provided “as is” without warranties or liability. Your use of optional third-party tools is entirely at your own discretion.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links or access to third-party websites. We do not review or endorse the content and are not responsible for any damages arising from your use of third-party sites. Review third-party terms and policies before engaging in any transactions.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
AlwaysFestive is powered by Shopify. However, all sales are made directly between you and AlwaysFestive. Shopify is not responsible for any issues stemming from your purchases. You expressly release Shopify from any liability related to your transactions with AlwaysFestive.
SECTION 10 - PRIVACY POLICY
Your use of the Services is also governed by our Privacy Policy. Because Shopify hosts the platform, Shopify may collect and process certain personal information. Please review both our policy and Shopify’s privacy policy for details.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, reviews, or content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, publish, modify, and distribute the Feedback for any purpose without compensation to you.
You represent that you own all rights to your Feedback and that it does not violate any laws or rights of third parties.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally information on the Services may contain errors or omissions related to product descriptions, pricing, availability, and shipping. We reserve the right to correct such errors and cancel orders affected by inaccurate information.
SECTION 13 - PROHIBITED USES
You may not use the Services for:
- unlawful or malicious activity;
- harassment, abuse, defamation, or discrimination;
- uploading malware or malicious code;
- violating intellectual property rights;
- fraud, phishing, or deceptive activity;
- scraping, crawling, or data harvesting;
- disrupting or bypassing security features.
We may suspend or terminate your account for violating these restrictions.
SECTION 14 - TERMINATION
We may terminate or restrict access to the Services at any time without notice. You remain liable for all charges incurred up to the date of termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Except where expressly stated, the Services and all products are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, durability, or non-infringement.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, AlwaysFestive and its partners, employees, contractors, and affiliates are not liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products purchased, including loss of data, profits, or revenue.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless AlwaysFestive, Shopify, and their affiliates from claims, damages, and expenses arising from your use of the Services or violation of these Terms.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions remain in full force.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms constitute the entire agreement between you and AlwaysFestive.
SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms. We may assign our rights and obligations without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of the Commonwealth of Virginia, USA. You consent to jurisdiction and venue in the courts located where AlwaysFestive is headquartered.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We may update or modify these Terms at any time by posting changes on this page. Your continued use of the Services constitutes acceptance of updated Terms.
SECTION 24 - CONTACT INFORMATION
Questions about the Terms of Service may be sent to:
Email: tos@alwaysfestive.shop
Address: 6604 Richmond Road, Suite 10, Williamsburg, VA 23188, USA
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